Oxygen Pools Support FAQ2022-03-22T12:17:05-04:00
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Default Troubleshooting Steps to check first:

  1. Check the green light on the bottom of the Oxygen Pools generator to be sure it’s lit. The green light shows that the generator is on and producing ozone.
  2. There should be small bubbles coming out of the return. Adjust the handle to produce small champagne bubbles.
  3. Always broadcast Formula O into the pool and not the skimmer. Do not add Formula O to the skimmer. Sprinkle evenly across the surface of the pool.
  4. Overdosing with Formula O will create green or cloudy water.
  5. Always be sure to run your pump a minimum of 12 hours a day during daylight hours.
  6. Are you using products other than Oxygen Pools branded products? “Oxygen Pools products are calibrated to be used together in the pool. Using off brand products will create problems.”
Can I use other chemicals in my Oxygen Pool?2021-07-13T15:09:06-04:00

Oxygen Pools products are calibrated to be used together in the pool. Using off brand products will create problems.

Do I need special equipment for the Oxygen Pools system?2021-07-13T15:00:47-04:00

The pump must be at least 3/4 horse power to activate the Oxygen Pools generator. Oxygen Pools will work with any filter system.

How to add Formula O to the pool?2021-07-13T14:58:24-04:00

Formula O should be broadcast evenly across the surface of the pool. Do not add it to the skimmer.

Why is the generator green light turning on and off?2021-07-13T14:56:36-04:00

If the generator gets too hot it will shut off for short periods to cool down. Continue to run the generator 12/hr a day. This does not effect the designed output of the generator.

My pool is cloudy after a big rain or party?2021-07-13T14:51:55-04:00

Add an extra dose of Formula O and run the generator 48 hours continuously.

The pool wall feels slick?2021-07-13T14:00:57-04:00

Many Intex pools do not come with a pump strong enough for the Oxygen Pools system. The Oxygen Pools system requires at least a 3/4hp pump to activate the generator.

Do I need to balance pH, Alkalinity and Hardness?2021-07-13T13:39:00-04:00

Yes, pH, alkalinity and hardness are all part of healthy water and should be tested and balanced.

Try the Pool Chemical Calculator for help.


Red Algae or Pink Slime in the water2021-07-13T13:38:47-04:00

Most problems with red, green algae or cloudy water are the result of:

  1. Adding more than the recommended dose of Formula O
  2. Use non-Oxygen Pools branded chemicals in the pool.
Do I need to add stabilizer?2021-07-13T13:52:17-04:00
salt water pools salt


Oxygen Pools does not require a stabilizer.

Will the Oxygen Pools system work with an Intex pool?2021-07-13T14:54:00-04:00

No. Intex pools use metric fittings and will not attach to the Oxygen Generator fittings.

How big does the pump need to be for the Oxygen Pools system?2021-07-13T14:16:14-04:00

The pump must be at least 3/4 horse power to activate the Oxygen Pools generator.

How do you know if the generator is on?2021-07-13T14:17:25-04:00

Green light on the bottom of the generator will be on.

How big should the generator bubbles be?2021-07-13T14:22:48-04:00

Adjust the size of the bubble by twisting the ball valve until you see small champagne bubbles like the video below.

Clear green water2021-07-13T14:35:57-04:00

Clear green water can be caused by too much copper in water from overdosing Formula O or using non Oxygen Pools chemicals.

Cloudy green water2021-07-13T14:37:01-04:00

Cloudy Green water can be caused by using too much Formula O or non-Oxygen Pools chemicals. Brush any visible algae.

Cloudy white pool water2021-07-13T14:38:06-04:00

Cloudy white pool water can be caused by too much copper in water from overdosing Formula O or using non Oxygen Pools chemicals.

How much Formula O to add to the pool?2021-07-13T14:41:34-04:00

Oxygen Pools requires 1lb of Formula O per 10,000 gallons of pool water once a week. When opening, closing or shocking the water requires a double dose.

How Does Ozone Oxidize Contaminants In Water?

An Oxygen Pool automatically infuses ozone (O3 oxygen) into the water as it circulates to quickly oxidize contaminants.   Oxygen is the original oxidizer…..we simply oxidize differently, by using different forms of oxygen, which is non toxic to humans in water and to the environment. Here’s how it works:

pool water contaminate

Organic contaminants maintain their shape with a cell wall.

oxygen pools oxidation of contaminate stage 1

O3 molecules make contact with the cell wall and create a hole in the wall

oxygen pools oxidation of contaminate stage 2

The cell wall is broken down quickly by O3 molecules.

oxygen pools oxidation of contaminate stage 3

The cell loses its shape as O3 continues to create holes in the cell wall.

oxygen pools oxidation of cell stage 4

In a few seconds, the cell cannot maintain its shape and the cell dies.

Is the Installation easy?

Yes, the Oxygen Generator has the fitting for installing with flex hose or hard PVC plumbing in the box. The only additional tool is a flat head screw driver and PVC glue to attached the fittings to the manifold. Once installed, the Oxygen Generator plugs into any GFCI 110 volt outdoor outlet or 220 volt junction box.

Do I need a special pump and filter to run the system?

Any pool pump and filter from 3/4 to 1 1/2 HP or any variable speed pump will work to add ozone to the water as it passes through.

NOTE: The Oxygen system is not compatible for installation onto Intex pools or most soft side pools due to their use of metric fittings and connections.

How Long should I run the system?

12 hours a day during daylight hours is recommended.  The longer that ozone is added to the water, the better it works. Continuous use produces the best results.

Does the Generator need to be plugged into a timer?

It’s preferable to use a timer with the generator, although it can stay plugged in while the pump comes on and off. If you are using a timer for the pump to come on and off, just make sure it is set to run at least 12 hours a day , during daylight hours.

Remember,  ozone is added to pool water only when the generator is on and water is running through it because the pump is on. 

Can I use the system on pools larger than 30,000 Gallons or on public pools?

There are two models of Oxygen generators.  The smaller model has been tested and formulated to run on residential aboveground pools up to 20,000 gallons. 

The dual generator system is designed for use on residential inground pools up to 30,000 gallons.  95% of all residential pools are less than 30,000 gallons.

To quickly calculate the number of gallons in your pool, go to www.poolchemicalcalculator.com for a fast and easy estimate.

Oxygen Pools products are designed for use on residential pools only.

Can I use a solar cover or an automatic cover with the system?  How about indoor pools?

Yes, Solar Covers can be used with an Oxygen Pool. 

It is not recommended to use the Oxygen Generator with an automatic pool cover or in an indoor pool environment.   Although a relatively small amount of ozone is added, it should be vented to open air rather than be contained under an airtight cover or in an enclosed room.

Will I need any additional chemicals with an Oxygen Pools system?

Multiple levels of oxidation are the basis in a residential Oxygen Pool:  The ozone system directly oxidizes contaminants;  Shocking the pool weekly with chlorine free Formula “O”  provides protection against cloudy or green water;  A residual level of oxidation is provided with the regular addition of Pure Perox hydrogen peroxide.  It is rare that any other problem solving chemicals would be required.

If there are unusual problems with a specific pool, there are Oxygen Pools branded additives that can be used for specific problems.  See the Shop page for a full explanation.  It is important to use only Oxygen branded products in an Oxygen Pool.

Other chemicals may be needed for balancing pH and alkalinity and any brand of those products may be used.

Are there any chemicals or devices that are not compatible in an Oxygen Pool?

Peroxide and chlorine cancel each other out in the water.  So the use of chlorine, salt chlorine, or chlorine shock when you are using Pure Perox will eliminate your peroxide level in the water.

Ionizers are not recommended due to increased copper levels.  Ultraviolet light can be used but does not kill anything in the water that isn’t already being oxidized.

Do not use with biguanides such as Bacquacil, Revacil, SoftSwim, etc.  These chemicals require removal before using any other chemicals in the water.  The conversion process to remove those chemicals from your pool. are available here:   Download…. How To Convert from Biquanides to an Oxygen Pool